Innovative Channels For Non-Life Insurance Marketing In India

During the last decade, several new and innovativetelecom companies like Bharat Sanchar Nigam Limited
channels have evolved for marketing Insurance(BSNL) to sell their non-life insurance policies, where
products across the world apart from the usualthe premiums are low and can be clubbed with the
practice of selling through Insurance agents and Indiarentals of the phone bills. An illustration is given below:
is no exception. As a matter of fact, there are threeA personal Mediclaim policy of 50,000 in National
main channels of Insurance selling, namely Directinsurance company along with service tax of 12.24%
channels (Agents, telesales etc.), Indirect channelswill cost around Rs. 800 and a rental of a mobile
(bundled with product, bundled with other financialphone may be taken as Rs. 399/month. Now, if this
services) and Partner channels (Bancassurance,is collected in four quarterly premium, then the
corporates etc.) Partner channels like Bancassurancecustomer has to pay an excess amount of Rs. 200
is a very popular practice in Latin American andduring any four months of a year and the total
European countries where almost 70-80% of theirphone bill during those months may be Rs. 599, which
total Insurance businesses are being generated bya customer would not mind to pay knowing that he
these kinds of channels. In India also there has beenshe is covered with a medical insurance policy of Rs.
a good inclination towards the alternate channels of50,000.
insurance selling adopted by the other countries in theIf we put our eye balls accross the the trends of
world which could bring a remarkable growth in urbanIndian insurance industry, it becomes quite
Insurance market in the country.transparent that most of the companies are trying to
Indian insurance industry is going through a greatleverage the equity of their already established
boom now with more and more foreign insurancebusinesses to the new insurance business, for
companies tying up with Indian banks to sell insuranceexample Bharti-AXA, Bajaj-Allianz, Reliance,
in the country. The private insurance companies areTATA-AIG etc. are doing nothing but, capitalizing their
giving a tough fight to the public sector companiesequity form their respective parent business to the
like LIC and GIC (with its four subsidiaries). Privatenew insurance business.
Companies are developing more and more innovativeSimilarly, the banks like ICICI, HDFC, SBI are also
channels to penetrate the market and public sectortrying to use their established credibility from banking
companies are losing their growth in market share.into insurance.
Though in terms of product innovativeness, publicPublic sector telecom companies like BSNL, MTNL etc.
sector companies are not lagging behind, still theare having the largest customer base in the country,
increase in the market share of these companies areeven in the rural market and its a known fact that
not at par with the total industry's market share.the rural people save one third of their income on an
One of the feasible options for new marketingaverage, irrespective of their earning level.
channel for the public sector insurance companiesSo a joint venture would probably put both the
may be, is to have a Joint Venture with public sectorparties in a win-win situation in the business.